If you'd asked me 15 years ago, hey in 2022, how much of the cutting edge of innovation do you think would be around raw performance or price performance of a unit of compute, I wouldn't have necessarily guessed that was still as important as it is. Google said this week that its cloud unit finally turned profitable in the first quarter. Customer success is a practice that's been widely adopted in the enterprise software world as a way to keep clients happy and wanting to buy more, emphasizing retention and limiting churn. Data is a real-time snapshot *Data is delayed at least 15 minutes. We are not a managed security services company. I mean, we are way bigger now than we were, Kurian said in an April interview with CRN for the 2022 Best of Breed Virtual event hosted by CRN parent The Channel Company. And his results speak for themselves. What we're really trying to do is to look at that end-to-end journey of data and to build really compelling, powerful capabilities and services at each stop in that data journey and thenknit all that together with strong concepts like governance. And in order for the public to have faith and trust us, they need to understand what it is that we're doing and what we're saying. Under Kurian's leadership, Google's cloud group has had to cope with its share of executive turnover. Their speed of decision-making is something Thomas has brought. Mike likes to work closely with his clients to come up with the best . The reality is most people are not there, so you have a whole bunch of different tools. I think a lot of people would say thats why theyre pushing for the use of cryptocurrency, because it is fast-moving. Looking at the big crunch for talent today and the speed at which cloud journeys are being driven across the enterprise landscape, it brings a ton of complementary capabilities for Google Cloud to make security a big differentiator.. As part of its objective to create the best end-to-end security offering in the industry and continue to take sales to new heights, Google Cloud is revamping the Google Cloud Marketplace, allowing channel partners to resell independent software vendor (ISV) solutions on the marketplace. The cloud numbers also benefited from an extension of the useful life of data center equipment. Through Zest AI, lenders can score underbanked borrowers that traditional scoring systems would deem as unscorable. Weve proven that lenders can dig into their lower credit tier borrowers and lend to them without changing their risk tolerance. The number of customers who are now deeply deployed on AWS, deployed in the cloud, in a way that's fundamental to their business and fundamental to their success surprised me. That youthful mindset is helping Google Cloud differentiate itself in the Cloud Wars through a . Do you ever see a cloud environment where customers could easily run say your machine learning services and Google's data offerings and Microsofts X offerings as one big tech stack easily? And when they do that, I think you're going to see the profitability engine kick in pretty directly., When I look at the innovation and the product pipeline and the overall demand we are seeing and how early our journey is, there's definitely a lot to look forward to, Pichai told analysts during the first-quarter earnings call in April. He said Kurian was another factor in why it selected Google over AWS, Azure and Oracle's cloud. The best result we found for your search is Keisha House age 40s in Pinetops, NC. That provides tremendous flexibility for many companies who just don't have the CapEx in their budgets to still be able to get important, innovation-driving projects done. Donna Goodison June 26, 2022 When Thomas Kurian landed the CEO role at Google Cloud, he was welcomed as a respected technologist and executive bringing 22 years of needed enterprise chops from Oracle for a substantial undertaking: turning an underdog into a heavyweight contender for meeting major corporations' cloud needs. "We've reduced cycle time in the way we provision and deploy machines by a factor of five in the last four years," Kurian said. Google Clouds annual sales skyrocketed to over $19 billion in 2021, with no signs of slowing down. What has it felt like for you switching from that prosecutor role to magistrate judge? Its not just day one in that pursuit, but year one, year two, the renewal, the new commit, the expansionwhatever it is, were at the hip with Google in the field every single day.. Developing industry-specific products and services tailored to customers in 10 areas consumer packaged goods, financial services, gaming, health care and life sciences, manufacturing, media and entertainment, public sector, supply chain and logistics, retail and telecommunications has been a big part of Google Clouds enterprise push under Kurian. "His personal engagement, his knowledge of our intentions and our desires and, candidly, his personal problem-solving skills," Flaks said, "distinguished Google Cloud in this process.". We launched Protocol in February 2020 to cover the evolving power center of tech. Its because of a lot of the security tools and operational solutions that we have built over the years to protect our own services. By efficiently embedding and connecting financial services like banking, payments, and lending to help small businesses, we can reinvent how SMBs get paid and enable greater access to the vital funds they need at critical points in their journey. You need not just sales and technical engineers, but also professional services, customer support, Kurian said. We hope you have enjoyed our work. During those years, it saw firsthand the growing pains of being an early Google Cloud adopter. Google built up its customer-success mode to work more tightly with clients, and it racked up a community of 100,000 partners. Creating new analytics capabilities that many times didn't even exist before and running those in the cloud. That adoption speaks louder than any other voice. His father was self-educated and became a successful executive in the manufacturing . These kinds of challenging times are exactly when you want to prepare yourself to be the innovators to reinvigorate and reinvest and drive growth forward again. When Google hired Oracle's Thomas Kurian four years ago to run its cloud business, the internet search company had a clear reason for putting its trust in a career enterprise software executive. Bring that customer base to the partner ecosystem. People have these views in two extremes. While Google is still third in the U.S. cloud infrastructure market, its business is growing rapidly and, as of the first quarter, is finally contributing positively to Alphabet's bottom line. Some may have resources that run in other clouds. The cloud provider has announced 19 new cloud regions since he joined. Minimal to no-fee banking services - Fintech companies typically have much lower acquisition and operating costs than traditional financial institutions. Thomas Kurian Owner at U.S. Insurance Agency, Inc. New York City Metropolitan Area 208 followers 202 connections Join to connect U.S. Insurance Agency, Inc. Long Island University About. Galizia was more concerned about Alphabet giving up on Google Cloud five years ago than today, he said. There's always more to be done at all times, but clearly we've had a lot of success these last three years, and credit to our teams that did all the work.. A reduction in our secondary queries has been drastic as a result of the retail search problem that we put in front of them to help us solve, Grider said. For example, in the management capabilities, thats the first thing that customers ask for: We want to be able to see and have visibility into and, in some cases, manage resources on AWS, on my own premises and, in some cases, on other clouds. So we've built capabilities, many of our management services, to see and, in some cases, control what's going on across those environments. We are only short distance from Manhattan, minutes from fine dining, great schools, shopping, parks and houses of worship. Though Google Cloud remains a distant third to AWS and Microsoft Azure in the cloud computing race, with a 10% share of the worldwide cloud infrastructure services market, according to Synergy Research, thats up from 7% in 2019, and theres plenty of room for further growth. In something like 10 days, they got 6,000 agents up and running on Amazon Connect so they could continue servicing their end customers with customer service. Kurian joined Oracle in 1996, initially holding various product management and development positions. That included sharpening its strategy by focusing on infrastructure, data analytics, cybersecurity, collaboration and communication, as well as industry-specific products and services; installing the people, systems and processes needed to execute the vision and support growth, including a tripling of its salesforce; and transforming its culture. Bennett Richardson ( Its extremely collaborative in almost every engagement. Its exciting that customers can pick the best solution for them, rather than whats simply available from the current inventory of services, he said. Many partners have said they expect a sizable portion of their overall Google Cloud sales to come via the marketplace in the years ahead. We had to leverage what was available to develop our in-house capabilities that allows us to better tailor our solutions across the bank. The company erected its own internal analytics and AI platform, which features an operational cluster to manage data ingestion, computation, storage, and model production, as well as an analytical cluster for data scientists to experiment and develop new tools before they go into production. Open Banking can also widen the net of prospective lenders by providing an immediate and accurate understanding of a customers financial history, allowing more lenders to better understand the specific risk profile and hence drive a more competitive loan product for the end customer. Based in Massachusetts, she also has worked as a Boston Globe freelancer, business reporter at the Boston Business Journal and real estate reporter at Banker & Tradesman after toiling at weekly newspapers. And it's about using the cloud to innovate more quickly and to drive speed into their organizations. Nokleby, who has since left the company, said that for a long time Lily AI got by using a homegrown system, but that wasnt cutting it anymore. We're public servants! "You will see us. As they walked toward the parking lot, Grannis, who was then a managing director, introduced himself, and they began talking about a container-management technology called Kubernetes. He's a longtime, tenured Amazonian with many, many different roles important roles in the company over a many-year period. Inside of each of our services you can pick any example we're just adding new capabilities all the time. SADAs Safoian said Google Cloud is in a unique position to truly become the company that industrializes the security market, so much so that SADA this year announced a new goal to drive its customers to consume $2.5 billion worth of Google Cloud solutions over the next three years. Judges are just getting around to answering the question of, do these regulations apply and how do they apply? And different judges make different decisions. It just doesnt look at threat detection, it looks at response, it looks at recovery, it looks at automation, it looks at managed defense and, with that, come very strong advisory services. Sign up for free newsletters and get more CNBC delivered to your inbox. It's a massive growth expansion opportunity for them, Galizia said. Its one integrated bill. The increased transparency brought about by Open Banking brings a vast array of additional benefits, such as helping fraud detection companies better monitor customer accounts and identify problems much earlier. I don't think we have immediate plans in those particular areas, but as we've always said, we're going to be completely guided by our customers, and we'll go where our customers tell us it's most important to go next. The motivation's just a little bit higher in the current economic situation.. All are building products that depend on one thing - consumers' ability to securely share their data to use different services. [21], On September 28, 2018, he resigned as president of product development at Oracle. We are excited about this future. For one thing, smaller companies are competing for talent against big tech firms that offer higher salaries and better resources. When a customer now buys [ISV or partner] solutions, they can burndown their Google commitment, dollar for dollar, just like its a Google product. She covers AI and data for Protocol. 1973: A few months before his death, the architect Louis I. Kahn completed Steven and Toby Korman's commission to design a six-bedroom house in Fort Washington, Pennsylvaniaa process that began in 1971.. Kahn is renowned for creating some of the world's great institutional and monumental structures, but throughout his career he thought and spoke about, designed and re-designed many . And all those contracts that have been booked also bring partners in because partners need to drive the commitment that a customer has given us in that contract backlog, said Kurian. We spent a lot of time talking through and helping each part of our organization understand how the technology that they're building, how the role they have whether it's in data center operations or sales eventually meets at the customer, and how [we are] making the customer successful.. We realized in the front, we needed really great threat detection and response capability. "It's one thing to provide the capability of the cloud, a set of interesting technical capabilities. You can build applications that can co-exist across clouds, you can do analytics that span data that sits across clouds, you can use our machine-learning tools to access information and get better insights from data and inference across clouds, Kurian told Protocol. The Office of the CTO also plays a larger role today in emerging themes, ensuring Google Clouds road map and investments are well-tuned over time so the cloud provider can meet customers where they want to be in the future. They also demonstrate a uniquely detailed understanding of how criminals can use cryptocurrency to their advantage and, more importantly, how they cant: in a January forfeiture decision, for example, Faruqui noted that cash poses a greater challenge to law enforcement than cryptocurrency in unhosted wallets. In another, he called anonymity on the blockchain a myth, clarifying that cryptocurrency is an inefficient tool for criminals evading sanctions. AWS now has more than 200 services, and Selispky said its not done building. 1. Hes one of the few leaders I know who can talk from the 100,000-foot view and moonshot ideas and explain a YAML file., [RELATED: Thomas Kurian: Why Google Cloud Bests AWS, Azure In The Channel]. The opportunity is still very much in front of us, very much in front of our customers, and they continue to see that opportunity and to move rapidly to the cloud. [11][12] Application server software became Oracle's fastest-growing business primarily because of his efforts. You don't go from $5 billion [in annual revenue] to $20 [billion] in three years and not get to claim that, Galizia said. By expanding credit availability to historically underserved communities, AI enables them to gain credit and build wealth. Bennett is originally from Portland, Maine, and received his bachelor's degree from Colgate University. Mark Haranas is an assistant news editor and longtime journalist now covering cloud, multicloud, software, SaaS and channel partners at CRN. But it has also been hugely fulfilling for those involved. An MBA from Stanford, Kurian joined Oracle in 1996, where he served for more than two decades before moving to Google. Best Debt Consolidation Loans for Bad Credit, Personal Loans for 580 Credit Score or Lower, Personal Loans for 670 Credit Score or Lower. The rate of growth is only accelerating. What I believe is most important and what we have honed in on at Zest AI is the fact that you cant change anything for the better if equitable access to capital isn't available for everyone. Collectively, they outpace urban business revenue by 30%. Like other large enterprises that have invested in ML for years, Southeast Asias banking giant DBS has had to build in-house to manage its data analytics and the 400-plus ML models it runs for things like personalized banking, said Sameer Gupta, group chief analytics officer and managing director. But head count has continued to grow, as has the company's roster of large customers. [5][6] He also pursued an MBA from Stanford Graduate School of Business. Innovations in payments and financial technologies have helped transform daily life for millions of people. The Best Bookstore in Alabama: Alabama Booksmith // Homewood, Alabama. BigQuery Omni is an example of how far Google Cloud is taking its multicloud approach, according to Grannis. Veronica Irwin (@vronirwin) is a San Francisco-based reporter at Protocol covering fintech. Thomas Kurian is an Indian-American business executive and Chief Executive Officer of Google Cloud since 2019. They are then able to pass on these savings in the form of no-fee or no-minimum-balance products to their customers. The reason is they get a friction-free buying experience. This conversation was edited for clarity and brevity. Our backlog of signed, non-cancellable contracts is $50 billion-plus. Payments. Donna Goodison (@dgoodison) is Protocol's senior reporter focusing on enterprise infrastructure technology, from the 'Big 3' cloud computing providers to data centers. The Financial Technology Association (FTA) represents industry leaders shaping the future of finance. Rob Enslin, a former top SAP executive who joined Google as president of global customer operations in 2019, departed last year to become co-CEO of UiPath. Read Protocols other story based on our interview with Selipsky here. Nearly half of fintech users say their finances are better due to fintech and save more than $50 a month on interest and fees. We don't talk about the primitive capabilities that power that, we just talk about the capabilities to transcribe calls and to extract meaning from the calls. Thomas Kurian, Google Cloud - Rs 10,600 crore A force to reckon with in the tech space, Thomas Kurian amassed a net worth of Rs 10,600 crore in 2019.. ", "New World Pioneers. Additional cloud regions are forthcoming in Berlin; Tel Aviv; Dammam, Saudi Arabia; Doha, Qatar; and Turin, Italy. We could not be prouder of, or more grateful to, the team we have assembled here over the last three years to build the publication. Hes not afraid to change his mind or strategy, to make decisions given new information. As we have ramped [up] our business, increasingly the sales organization that's working with the customer to identify new opportunities in the account, and the customer success team that ensures the projects are going well and the team that works with partners like Accenture, Deloitte, etc. "We were not in a very good situation when I joined," Kurian told CNBC in an interview after the results were released. Jeffrey Flaks, the CEO of Hartford HealthCare, which has 37,000 employees, said one reason why his Connecticut health system moved to Google Cloud Platform last year from its on-premises data centers is that other large hospitals had picked Google. "I've been trying to get some Kubernetes clusters spun up in the console, and I have some feedback," Kurian said, according to Grannis. Is there a paved road toward cloud native resiliency? This is part of the promise of open finance. On the business side, Google Cloud had to pick countries where it would scale its sales and distribution organization and settle on how it would approach enterprises differently than younger, cloud-native technology companies. Here's a closer look at Thomas Kurian's life and career: Thomas Kurian is 51. Its not common for judges to make pop cultural references, nor to have the level of cryptocurrency expertise Faruqui has. Thomas Kurian, chief executive officer of cloud services at Google LLC, speaks during the Google Cloud Next '19 event in San Francisco, California, U.S., on Tuesday, April 9, 2019. The financial technology transformation is driving competition, creating consumer choice, and shaping the future of finance. Illustration: Christopher T. Fong/Protocol, Photo: Carolyn Van Houten/The Washington Post via Getty Images. We can do call transcription, so that supervisors can help with training agents and services that extract meaning and themes out of those calls. Despite the obstacles, Intuits Hollman said it makes sense for companies that have graduated to more sophisticated ML efforts to build for themselves. Our partners feel that the future of the world is multi-cloud, and so do we.. While Google Cloud continues to operate at a hefty loss $931 million as of the end of the first quarter parent company Alphabet has signaled its taking a longer-term view when it comes to the division's profitability, with plans to continue investing aggressively given the sizable cloud market that it sees. Core business processes had to be transformed, according to Kurian, from how customer support requests and premium support would be handled, to forecasting and how salespeople entered orders, to the system for helping partners drive deals with Google Cloud. Artificial intelligence market could eventually be worth trillions, analyst says, Google Cloud has earnings power and is the key to unlock stock value, says Osterweis's Larry Cordisco. Thomas Kurian was born to P.C. In 2021, Google said it was lowering the percentage of revenue it keeps in marketplace deals to 3% from 20%. In the current era, with geopolitical issues and other things, that is a real threat. People who are unbanked often rely on more expensive alternative financial products (AFPs) such as payday loans, money orders, and other expensive credit facilities that typically charge higher fees and interest rates, making it more likely that people have to dip into their savings to stay afloat. Both were accepted to the university IIT Madras. Being a judge is very different because you're evaluating what the parties present to you as the applicable legal frameworks, and deciding how new, groundbreaking technology fits into legal frameworks that were written 10 or 15 years ago. And being in retail, we can appreciate that.. We're an $82-billion-a-year company last quarter, growing 27% year over year, so we have, of course, every use case and customers in every situation that you could imagine. Grider also appreciates Google Clouds willingness to develop products in conjunction with customers. Google Cloud partners are bullish that placing their services and solutions on the open Google Cloud Marketplace will increase sales and create new customer opportunities. To support them, we had to put in place many systems: contracting, ordering, forecasting, customer service systems, revenue recognition all of the underpinnings that make these people productive.. The way we make decisions on credit should be fair and inclusive and done in a way that takes into account a greater picture of a person. Now's the time to lean into the cloud more than ever, precisely because of the uncertainty. Do you anticipate a higher percentage of customer workloads moving back on premises than you maybe would have three years ago? When DBS started our journey several years ago, the solutions available in the market primarily focused more on AI/ML activities as experiments and did not meet our requirements to iterate and operationalize quickly, Gupta told Protocol. Given the economic challenges that customers are facing, how is AWS ensuring that enterprises are getting better returns on their cloud investments? They're so deep at this point in the investment, I don't see them coming out of this one, he said. The new way of procuring end-to-end solutions via the Google Cloud Marketplace is helping accelerate customer stickiness for the roughly $20 billion cloud giant. And then, you know, obviously, they'll have different views, and we make a decision based on what people say in front of us.