Both incoming and outgoing phone calls and text messages will count towards the daily usage limit on O2 Travel. The O2 Travel Bolt On is available for 6 per day, and covers 104 international countries. A) This was set by the EU Telecoms Parliament, that any EU Mobile Company must allow their users to allow incoming SMS for Free anywhere in the world. Connect with family, friends, colleagues, and all those who matter in India over Wi-Fi calls from anywhere in the world. In relation to consumer credit, Telefnica UK Limited is authorised and regulated by the Financial Conduct Authority (Reference Number 718822), Enter your mobile number below and we'll send you a code, If you've not received a code after 10 minutes we can. If your UK monthly data allowance is over 25GB, youll have a Roaming Limit of 25GB when roaming in our Europe Zone. Q) What is the Difference between Roaming and Home Networks? These charges will apply until the following (depending on which is earliest); **If you use all your UK data allowance when roaming outside the UK, youll need to buy a data Bolt On if you want to keep using data. We'll try to include all your overseas call charges on your next available bill, to help you keep track of your costs. All tariff changes made on your flexible tariff will only take effect from your next bill date. If you cant use this feature yet, you can switch your data roaming off when you're abroad, as apps on your phone might connect to the internet to update or get information even when you're not using them. But if you use all your UK data allowance when roaming outside in the UK, youll need to buy a data Bolt On if you want to keep using data. But, the good news is that people can now use international SIM cards to stay connected, no matter where they go to. On most Pay Monthly and Pay As You Go plans, you can use up to the entirety of your normal UK data allowance when abroad in Europe. With the offer, youll get a daily allowance of 120 minutes, 120 texts and unlimited data. Check roaming rates in different countries. Receiving a SMS? If your UK monthly data allowance is over 25GB, youll have a Roaming Limit of 25GB when roaming in our Europe Zone. (You IMEI number of your phone is also sent to verify its not the Stolen / Missing Database as well), The Foreign Network will take details from your Sim card and go back to the International Centre and check if O2 has an agreement first to use the Network and then if the Sim card is activated to use the Roaming. O2 customers can use their. I've been blogging at Ken's Tech Tips since 2005. You can only use our services for periodic travel like holidays or short breaks in our Europe Zone (excluding the UK). O2 doesn't impose a data cap for roaming in the Europe Zone for any of its pay monthly, pay and go and business customers. Use your data, minutes and texts at no extra cost on selected plans. For the O2 Travel Inclusive Zone Bolt On and O2 Travel Bolt On, there is no fair usage policy on the amount of data you can use, however excessive usage may see your data speed temporarily restricted. This zone includes all the states and territories not mentioned in zones 1 and 2, where O2 currently has a contract partner providing termination of mobile calls. How does O2 Travel work? You'll only be charged on the days you use O2 Travel. Are any destinations outside the EU included in O2's free roaming. You can check your usage abroad at any time, without waiting for your next bill. New Delhi AeroMobile services are available on international flights, to destinations including New York, Miami and South America from Alitalias hub airports Milan and Rome. If you're an O2 Travel We'll try to include all your overseas call charges on your next bill, to help you keep track of your costs. These include the USA, Australia, and New Zealand. If you add a Bolt On and dont use all the data before heading back to the UK, youll still be able to use it when you get home. Monetary value of Rs. Before you travel, you'll need to make sure you know your PIN. Thats why people must know that O2 offers them two ways to access phone calls when traveling. The selected plans include more than 10GB of data per month and exclude 30-day SIM-only deals. Track your usage, check your bills, upgrade and more. On O2s Pay As You Go plans, youll have access to international roaming at no extra cost in 43 European destinations. If youre joining O2 to take advantage of their O2 Travel offer, its a straightforward process to keep your current phone number. Customers are encouraged to notify their provider before they travel. That means you can use up to 25GB of your allowance without being charged extra. O2 are one of the few networks which will not introduce charges for roaming within the EU after Brexit. With selected O2 Refresh and selected O2 SIM only plans, you will get the O2 Travel Inclusive Zone Bolt On for free, which allows you to use unlimited data, 120 minutes and 120 texts in 27 international destinations outside the EU. If you're a Volt or Pay Monthly customer on selected O2 Refresh and sim only tariffs, you're eligible for the O2 Travel Inclusive Bolt On. Any texts received will be included. You can still use data if you reach our Roaming Limit, but youll be charged at 3.50/GB. You will be charged for any services you use at the following rate: You'll receive a text message warning just before you're about the exceed the fair usage policy. If you exceed the 63-day limit, O2 should give you the opportunity to demonstrate prevailing use in the UK. 1017.80 and 5 ISD SMS. Wherever you fancy going in our Europe Zone (48 destinations), youre free to call and text just like you would in the UK. O2 roaming charges. If you dont have O2 Travel Inclusive Zone included, you can add the O2 Travel Bolt On and get unlimited minutes, texts and data roaming in 63 destinations worldwide for 6/day. Check our Pay Monthly international calling charges. Switching data roaming off ensures you won't get charged. Order by midnight for free next working day delivery. Now make and receive calls, send text messages, or use the internet 20,000 feet above the ground. If you have a Spend Cap, the price of this Bolt On will not be included within your Spend Cap. Making calls or sending texts to premium rate numbers, directory service numbers and some non-geographic numbers (which can vary over time). Take a look at our useful self-help guide. If you are inside the European zone, then theres not much to worry about. You'll only be charged on the days you use O2 Travel. Making Calls? Enter your O2 mobile number to see the most relevant help information for your account. Click 'Check my number' in the orange box at the top of this page. When you travel outside your Home Network, your Mobile Phone Sim will ask the Roaming (Foreign) network first if it can use the services on their Network. O2's free roaming is intended for customers who are visiting any of the above countries for a short holiday or business trip. But dont worry, they arent as high as someone might expect. When it comes to talking about how a service works, we have to say that they can work in a very different or similar way depending on what travelers will use. "We are sorry Ms. Instead, youll need to pay 1.99/day for up to 100MB of data in these countries. . To opt-in to the O2 Travel offer, text TRAVEL to 23336. O2 roaming activation To activate the roaming China service with O2 you only need to send a text message. Chances are that you have used a SIM card in the past, most of our cellphones work with one, and they are pretty common everywhere in the world. Receiving a MMS? If you go over 120 minutes or 120 texts, you will be charged at the O2 international rate for the country you are in. These tariffs are not subject to our Roaming Limit of 25GB. It can take up to 24hrs to be applied to your account. eSims can be your perfect escape hatch to a stress-free vacation, and you're just one email away from getting one. you may see unexpected roaming charges in your My O2 account. Any regular data limitations that apply when roaming will also apply when tethering while roaming. Youll need to buy a data roaming Bolt-On to continue using data. Now that we have talked about the SIM card, it is time to talk about the relatively same service. If you are planning to travel within the European zone, you wont have to worry about paying for the service because everything will be, well, free! O2 Contract customers may need to call 202 to confirm they have Roaming Activated on their account if they have never used the service before or had issues in the past. With O2 Europe Zone, you can continue to roam for free and use your allowance within the EU. If youre travelling to another country within O2s Europe Zone, it should be on a temporary basis, such as for a holiday or short trip. If youre travelling outside of our Europe Zone and your destination isnt covered by O2 Travel, youll be charged at the standard rates for that country, for any minutes, texts and data you use. According to the O2 Travel terms and conditions, download speeds when abroad will be reduced if you use more than 150MB of general data or more than 50MB of streamed video or audio data in a single day. 2005-2023 Ken's Tech Tips. Check how much itll cost to use your phone abroad. Pay as you go customers on the 30 Big Bundle tariff, however, will be able to use up to 10GB of their 20GB allowance while roaming in the Europe Zone. Youll be able to make and receive calls for 3a minute, and send texts for 65p a text. If it doesn't, call 1780 free from your mobile or +44 7802 090 100, and we'll text you the right number to call. So if you purchased your Sim card in the UK and from O2, your home network would be O2-UK and you would be allocated a UK Mobile number. If this has happened to you and you think it might be a mistake,call 202 from your mobile or0344 809 0202 from any other phone. On O2s Pay As You Go plans including Big Bundles, roaming is not included in Guernsey, the Isle of Man, Jersey, Monaco or Switzerland. If your UK monthly data allowance is over 25GB, youll have a Roaming Limit of 25GB when roaming in our Europe Zone. And if youre going further afield, weve made it easier than ever to stay in touch with our O2 Travel Bolt On. Want to find out more about O2's roaming charges? Please try again. Validity: 28 days. On O2's Pay As You Go plans, you'll have access to international roaming at no extra cost in 43 European . Youll automatically be charged 6 for each day you use data, minutes or texts within one of the 104 qualifying countries. Prepaid customer have to purchase IR Pack at least once, to activate IR services and to be able to use IR services at PayGo rates. The only downside here is that once that you leave the hotspot area, you wont have internet anymore. If you are an O2 PAYG Customer then Roaming is activated automatically as you can only spend what you have in Credit. There are no subscription or monthly rentals for IR service. Youll get an allowance of unlimited minutes and texts, and a data allowance (theres no upper usage limit, but speeds may vary). Check out our help and support page with useful information on using your phone abroad, our Europe Zone, and Bolt Ons. Not available on 30 Day SIM only tariffs. Outside of the blog, I work with numerous technology companies helping them to market their product to consumers. There are 27 different destinations that people can also visit using the O2 roaming service. For customers on our new system. 1201 Pack or IR Pay Go rates as per details provided below: https://www.jio.com/jio-postpaid-international-roaming-plans, https://www.jio.com/jio-prepaid-international-roaming-plans. And for our Classic Pay As You Go tariffs, youll be charged in our Europe Zone in the same way as you would be at home. You can get the O2 Travel Bolt On by texting O2TRAVEL to 23336. Take your plan abroad Travelling to Europe? In addition, you cannot roam within the O2 Europe Zone for more than 63 days within a 4 month period. Just select the best international roaming plans as per your need and connect with your loved ones anytime, from anywhere through unlimited international calling and SMS services, a superfast 4G network, and more at affordable rates. Like rival networks, O2 now offers all customers free roaming within the EU, . Making calls or sending texts to premium rate numbers, directory service numbers and some non-geographic numbers (which can vary over time). For instance, customers travelling to the USA will be charged based on Eastern Standard Time as thats the time zone used in Washington DC.