Seems excessive but cant be easily validated because the recorded beginning/ending mileage(s) on the invoice are identical. para informarnos de que tienes problemas. This vehicle is SUPPOSED to *******. Was told oil change was completed. Titan Vehicles. When I arrived they said they had no record of the appointment and also told me I would have to leave the truck with them for a week before they could even diagnose it with no loaner vehicle. Mr. ****** did visit our dealershipafter a conversation with our sales manager, ****** ******. Als u dit bericht blijft zien, stuur dan een e-mail Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail The Tarrant County lawsuit seeks more than 70-million dollars in damages alleging that misrepresented safety features were used in order to entice 45-year old Todd Arnold into buying the Toyota pickup truck. Mr. Don Davis, Chairman Mr. Robert Howard, President & CEO Customer Contact Mr. Jim Brown, Secretary Additional Contact Information Fax Numbers (817) 588-5040 Primary Fax Phone Numbers (817). I would suggest that you redact that information from any public posting of this complaint, so as not to become a party to the slander. I have also followed through with Nissan Consumer Affairs twice and have still gotten NO results as of 1/31/2023. Don Davis Auto Group HOME OUR DEALERSHIP Dodge Chrysler Jeep Ram Nissan Ford NEW VEHICLES Search Inventory Nissan Vehicles Jeep Vehicles Ford Vehicles Ram Vehicles Dodge Vehicles Chrysler Vehicles Wagoneer Vehicles Get Financing Finance Application Shopping Tools Browse Inventory Find My Car Sell Us Your Vehicle Schedule Test Drive Get a Quote I explained to him that typically the vehicle must be diagnosed before any rental authorization is issued. Don Davis Auto Group, Inc. Business Data He could not immediately be reached for comment. At this time the dash lights were illuminated. Declined service repairs, but still need oil change. We would also offer to buy his vehicle back for the 27,999 sales price from December. BUT On the the vehicles CarFax Report 2 different Dealerships have FRAUDULENTLY REPORTED WORK DONE when it has NOT BEEN DONE. Fleet Manager at Snelson Companies, Inc Modesto, CA. envie um e-mail para Environmental, Social and Governance (ESG), HVAC (Heating, Ventilation and Air-Conditioning), Machine Tools, Metalworking and Metallurgy, Aboriginal, First Nations & Native American. BBB is here to help. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. Spoke to someone after calling again, was informed there were no updates. Wir entschuldigen uns fr die Umstnde. Called them on 7/14 for status, kept being transferred to voice-mail. Although Don Davis Ford is not open 24 hours a day, seven days a week - our website is always . Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie He investigated the complaint and agreed that Mr. ***** was due a partial refund as a result of our not keeping the customer updated on the delays and progress in completing the repairs to his vehicle. EMPLOYMENT; Parts & Service: 888-280-0847 Sales: 888-802-2903; In the 40+ years we have been serving the Arlington area, our clients have come from communities like Fort Worth, Dallas, DFW Metroplex, Grand Prairie, Irving, Mansfield, Euless, Cleburne, Flower Mound, Frisco, Waxahacie . I have attached a redacted copy of the repair invoice on the customers car referred to in this complaint. International Association of Better Business Bureaus. Don Davis Dodge in Arlington, TX offers new and used Chrysler, Dodge, Jeep, Ram and Wagoneer cars, trucks, and SUVs to our customers near Dallas. As far as replacement parts being more readily available at the time, we cant completely know how accurate that is, as we needed to ensure proper fit as well. ****************** did reach out to the dealership on 11/3/2022 in regards to a new Versa. They kept the car for approximately 1 month. I took my father's 2020 Nissan Pathfinder SL to our local Nissan Dealership, Don Davis Nissan of ********* on 1/19/2023 @12pm for an ************ change. Our Location Don Davis Nissan 1320 East 1-20 Arlington, TX 76018 Get Directions Send to Phone Finance Application Value Your Trade Payment Calculator View Inventory Meet Our Finance Staff Finance Director Jeremy Payne Finance Manager Javier Alvarado Finance Manager Stephen Nguyen Contact Information First Name* Last Name* Email* Phone Clean CARFAX. Auto Group Site. Si continas viendo este mensaje, F-150 Vehicles. And as a prior employee ofthe dealership, MS. ******** know I am here every day. Advised her that I wanted a call on 7/19 with status. excuses voor het ongemak. BBB Business Profiles generally cover a three-year reporting period. Supplemental disability, accident, critical care insurance for employees and dependents, Employee Discounts on Vehicles, Parts and Service. So I returned the Nissan Rogue and received the Jeep Wrangler that I traded in back, I was informed that my initial contract with my prior financing would be reverted back. I told him you would have to remove the bumper in order to see the damage. He repeatedly has stated he cannot leave his vehicle but will not utilize his warranty provisions. I even confirmed this with his warranty provider. Lamentamos Its why Don Davis Auto Group stands out as an industry leader and why people want to work with us, organizations want to partner with us and why clients come to us time and again as a leading resource for for all of their vehicle needs. How am I supposed to be without a vehicle for 5 business days? Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. At Don Davis, we're Fast, Friendly and Fair! Frustrated with this situation because Im paying these people almost ****** and they are not trying to accommodate me I decide to check out their reviews and thats when I realized I left my truck at the worst service department in **! NEW. Don ********************** charges $1495 for these accessories. He is very unprofessional and sassy! naar He then asked when and where the vehicle was purchased and how many miles the vehicle had when purchased so I told him he then said "there shouldn't be this kind of build-up already" and said "this vehicle needs to be taken back to where it was purchased and have them do the ************ change". The lease programs through Nissan on an SUV are not the same as the Altima. We offered Mr. ****** a purchase payment with zero down payment. This rating has decreased by -19% over the last 12 months. I made a appointment to take my F150 P/U in to have the power side view mirrors fixed on 5-5-5-2022 the appointment was scheduled for 5-25-2022. The shop ******* assisted in getting the vehicle into a position to be towed and they left with the vehicle that evening. per informarci del problema. *** the service manager is another joke and will lie to you with a straight face! Above all else, it makes Don Davis Auto Group a special company, one that can attribute its success to its products, clients, and most importantly, its team members. On October 7th 2022 I was informed that the Jeep Wrangler was paid off through the dealership and that I would need to reapply for the financing for the Jeep that I previously was making payments on because according to the dealership the financing company doesn't revert back to my initial loan so at this point I was informed that the Jeep Wrangler is owned by the dealership and I would need to get approval to keep possession of the Jeep even after putting down $7000 when I originally picked up the Jeep Wrangler last year on May. We are rejecting the original response as we have not received any correspondence or the promised refund from this business. This business is in an industry that may require professional licensing, bonding or registration. Steve Nance. They switched my service advisor and within a few days I got my vehicle back. ****************** did not order this unit asked to put a deposit to hold this vehicle for him. I wasn't happy with the fact that you expect me to be without my vehicle for 5 business days, without any kind of loaner, just to tell me what was wrong. I took my father's 2020 Nissan Pathfinder SL to our local Nissan Dealership, Don Davis Nissan of ********* on 1/19/2023 @12pm for an ************ change. Why should I have to pay for a loaner vehicle when I bought the extended warranty? After all of this, I am still the one left with a vehicle that has less than 60k miles on it and is already having safety issues. If you have any questions, feel free to let me know. https://www.nissan.dondavisautogroup.com/search/new-nissan-versa-*********-**/?cy=76018&md=264&tp=new. No, I did not take my vehicle to **********, as they told me I would have to leave my truck with them for TWO weeks with no loaner. Visit us for sales, financing, service, and parts! Use this form to complete a full application. Used One-Owner 2020 Honda Civic Sport in Arlington, TX - Don Davis Dodge INFO EMPLOYMENT Used 2020 Honda Civic Sport in Arlington, TX 888-802-2903 View All Videos 30 Views Price $25,610 Sign Up For Price Drop Alerts Confirm Availability Apply for Financing Value Trade-In Confirm Availability Request Information Currently Viewing Dodge Chrysler Jeep Ram. I was hesitant on moving forward because this is extremely over priced but I decided to move forward with the repairs. Please Reference BBB ******************************************* for more info. BBB Business Profiles may not be reproduced for sales or promotional purposes. I called and was informed he no longer worked there. Then BOTH Dealerships reported work on the CarFax report. Passenger Suffered Catastrophic Brain Injury As A Result Of Salesman's Lies According to Lawsuit. These awards and industry recognition are the result of the dedicated effort of a lot of really great people each and every day. Si vous continuez voir ce Used Certified One-Owner 2018 Ram 1500 Express in Arlington, TX - Don Davis Dodge Certified 2018 Ram 1500 Express in Arlington, TX 888-802-2903 View All Videos Price $24,945 Sign Up For Price Drop Alerts Confirm Availability Apply for Financing Value Trade-In Confirm Availability Request Information Currently Viewing Certified 2018 Ram 1500 Express Javier Alvarado. NEW. Some of the more recent: Nissan #4 in the Nation by Sales Volume, Automotive News Top 125 Dealership Groups, Top 100 Private Companies (#8) Tarrant County FW Business Press. I informed him that we would need 4-5 days to perform the diagnosis. Due to our providingfinancial assistance, we believewe have provided Ms. ******** more than a fair amount of good will. I have paperwork from the service department that states they did NO WORK ON THE VEHICLE. By the time we found a direct replacement, and obtained approval from the customer, the part had been sold and went on backorder. My truck also needed several different services done to it but you clearly aren't trying to help anyone. Bad experience With Don Davis Ford in Arlington. They pulled the truck around and in just a few minutes the young lady was coming back out to let me know that the Service Tech and the Service Manager wanted to speak with me and show me what's going on with the oil in the vehicle. I guess when the truth is told you have to come back with a lie! enva un correo electrnico a FORT WORTH, Texas, Sept. 23, 2020 /PRNewswire/ --A salesman for the Don Davis Auto Group allegedly made a "Faustian bargain" by trading honesty for a sales commission according to a new lawsuit. On 11/4 ****************** spoke to both one of our customer relation representatives along with a New Vehicle salesperson, ************************ During this conversation, we confirmed that this vehicle was available. Don Davis Nissan takes great pride in our pricing transparency. questo messaggio, invia un'email all'indirizzo para nos informar sobre o problema. We agreed. Search Inventory. ", Cision Distribution 888-776-0942 Pitiful attempt to deflect I might add. To keep growing and building on our success we look for like-minded individuals to join our team. However the upgraded wheels and tires that were on the vehicle when she traded it in had been removed and replaced with the original wheels and tires. Parts Specialist (Former Employee) - Arlington, TX - October 7, 2020. Nous sommes dsols pour la gne occasionne. Instead they replaced the PRO SR (which I had mentioned repeatedly in conversations with ****) for $165 and sourced from a speed shop. Search Inventory. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. CARFAX One-Owner. By signing up you agree to ourTerms of ServiceandPrivacy Policy. We have attempted to trade with Mr. ******. This is a multi-location business. At the end of March, 2022, I had my Ford F-350 truck towed to Don Davis Auto Group, Arlington, TX, for repairs related to the check engine light being on and an oil leak. His lips are moving," said vehicle safety lawyer Todd Tracy who represents Arnold and his family. So I followed back with them, the Service Manager showed me some build-up on the oil cap and said "they couldn't do the oil change at that location because of this". Her husband, an American Airlines clerk who died in 2013, used two of those Chase accounts, records show. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. Collision Center. However, he wasnt happy that he could not get an appointment for three to four days. 63,176. ***** the service rep who is absolutely horrible goes to the back gets my truck and parks it directly in front of another vehicle so there is no possible way the wrecker can access my truck. He hung up without making an appointment. Will have update on 7/19 for us. They pulled the truck around and in just a few minutes the young lady was coming back out to let me know that the Service Tech and the Service Manager wanted to speak with me and show me what's going on with the oil in the vehicle. The U.S. attorney's office on Tuesday filed a foreclosure lawsuit seeking to take ownership of an Arlington house she owns, records show. CARFAX One-Owner. Auto Group. Lewis, 56, managed all of Davis' investment accounts and personal bank accounts from a computer in the Fort Worth office where she worked, federal court records show. I did not hang up while attempting to make an appointment. Never was I offered another diagnostic test to see what was wrong with my vehicle ??. Thirty minutes later he calls me back and tells me its my water pump and with parts and labor itll be $860.00. Car was checked and ******* would call us before she left at 6. How can you expect someone to be without their vehicle, that they work out of, for up to 5 days with no loaner?!?! I took the car in at the end of July because of the transmission code popped up while I was driving at night and they have my vehicle for two months saying they cannot figure out whats wrong with it. Additionally, the $1495 price is significantly less than the accessories charged by others. Sales Manager. Mr. Arnold suffered catastrophic brain damage when the roof of his 2011 Toyota Tundra Truck crushed his head and face during a minor single-vehicle accident because the truck's roof peeled back like a cheap tomato can. NO OTHER WORK WAS DONE! I had never been aware of this. I might not that he did not take his vehicle to an ********** store, since that is who he purchased it from. . The U.S. attorney's office filed court papers to foreclose on the lien on her house on the 800 block of Chaparral Lane, which is valued for tax purposes at $115,266. Expedition Vehicles. Manager, Finance. Additionally, we tried to repeatedly call MS. ********, but her phonewould not accept voicemail. I have tried myself to get in contact with him, but cannot reach him. los inconvenientes que esto te pueda causar.